CALSCADA LLC
Effective Date: March 12, 2025
Last Updated: March 12, 2025

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At CALSCADA LLC ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, products, services, or other platforms (collectively, the "Services"). Please read this Privacy Statement carefully. By using our Services, you agree to the practices described herein.

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1. Information We Collect

We may collect the following types of information:

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a. Personal Information
This is information that can identify you as an individual, such as:

• Name

• Email address

• Phone number

• Mailing address

• Payment information (e.g., credit card details)

• Any other information you voluntarily provide to us

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b. Non-Personal Information
This is information that does not directly identify you, such as:

• Browser type and version

• IP address

• Device type and operating system

• Usage data (e.g., pages visited, time spent on our Services)

• Cookies and similar tracking technologies

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c. Information from Third Parties
We may receive information about you from third-party sources, such as business partners, social media platforms, or public databases, to enhance our Services or comply with legal obligations.

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2. How We Collect Information

We collect information in the following ways:

• Directly from You: When you fill out forms, sign up for newsletters, make a purchase, or contact us.

• Automatically: Through cookies, web beacons, and other technologies as you interact with our Services.

• From Third Parties: When you engage with us through partners, vendors, or social media integrations.

You may choose not to provide certain information, but this may limit your ability to use some features of our Services.

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3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services

• Process transactions and fulfill orders

• Communicate with you, including responding to inquiries and sending updates or promotional materials

• Personalize your experience on our platforms

• Analyze usage trends and optimize our website or Services

• Protect against fraud, unauthorized access, or illegal activity

• Comply with legal obligations or enforce our rights

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4. How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers: Third parties that assist us with hosting, payment processing, analytics, marketing, or customer support.

• Business Partners: For joint offerings or promotions, with your consent where required.

• Legal Authorities: When required by law, subpoena, or to protect the safety and rights of CALSCADA LLC or others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, track usage, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings, though disabling cookies may affect functionality.

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6. Your Choices and Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.

• Correction: Ask us to update or correct inaccurate information.

• Deletion: Request that we delete your information, subject to legal exceptions.

• Opt-Out: Unsubscribe from marketing communications via the "unsubscribe" link in emails or by contacting us.

• Data Portability: Request your data in a structured, machine-readable format.

To exercise these rights, please contact us at the details provided in Section 11 below. We will respond within the timeframes required by applicable law.

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7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

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8. International Data Transfers

If you are located outside the United States, be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers or service providers operate. We take steps to ensure compliance with applicable data protection laws during such transfers.

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9. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it promptly.

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10. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised "Last Updated" date. We encourage you to review this statement periodically.

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11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Statement or our data practices, please contact us at:

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CALSCADA LLC
Email: info@calscada.com
Phone: 1-888-802-2572

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12. Additional Information for Specific Regions

• California Residents: Under the California Consumer Privacy Act (CCPA), you may have additional rights, such as the right to know what personal information we collect and to opt-out of its sale (though we do not sell your data).

• EU/EEA Residents: Under the General Data Protection Regulation (GDPR), you have rights to lodge a complaint with a supervisory authority if you believe your data has been mishandled.

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For more details specific to your region, please contact us.

This Privacy Statement is provided as a courtesy and is not a substitute for legal advice. CALSCADA LLC encourages you to customize this further to suit your specific business needs and consult with a lawyer to ensure compliance.